Privacy Policy

Last updated: March 24, 2026

1. Introduction

Zenpey ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.

2. Information We Collect

We may collect the following information:

Personal details: name, email address, phone number
Account data: login credentials and profile information
Wallet data: account balance, funding history, and transaction records
Transaction data: airtime, data, and bill payment activities
Device & usage data: IP address, browser type, and activity logs

3. How We Use Your Information

We use your data to:

Provide and operate Zenpey services
Process wallet funding and transactions securely
Maintain accurate wallet balances
Detect, prevent, and investigate fraud
Improve platform performance and user experience
Provide customer support

4. Sharing of Information

We do not sell your personal data. We may share your information with:

Payment processors (e.g. Paystack or other providers)
Service providers (VTU APIs, hosting services)
Regulatory authorities or law enforcement when required by law

5. Wallet & Financial Data

Zenpey maintains a wallet system for user transactions. We implement measures to ensure the accuracy and security of wallet balances and transaction records.

6. Data Security

We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

7. Data Retention

We retain your information as long as necessary to:

Provide our services
Maintain financial records
Comply with legal obligations

8. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data

To make requests, contact: zenarmtech@gmail.com.

9. Cookies & Tracking

Zenpey may use cookies and similar technologies to enhance user experience and improve platform performance.

10. Third-Party Services

Zenpey relies on third-party providers for payments and service delivery. These providers operate under their own privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

12. Contact Us

For any questions or concerns: zenarmtech@gmail.com.